Job Description

Looking for a hands-on technical role where you can hit the road, work directly with clients, and make a real impact? We’re looking for a Network Copier Installation Technician and Trainer to join our team!

In this role, you'll be the face of our client’s copier installation and training service, delivering, setting up, and connecting equipment, while also ensuring clients are confident using their new devices. You’ll combine technical expertise, customer service, and problem-solving skills to deliver exceptional experiences.

What You'll Do:

• Deliver and install copiers, printers, scanners, and related equipment at client locations
• Connect devices to client networks and install necessary software (drivers, scanning tools, etc.)
• Troubleshoot installation and connectivity issues on-site
• Train end users on equipment functions and best practices
• Maintain detailed documentation, collect client signatures, and complete post-install paperwork
• Communicate with Sales and Support teams to ensure a seamless client experience
• Stay current on products and services; assist with product demos when needed
• Support internal operations such as warehouse prep and occasional Help Desk coverage

What We’re Looking For:

• 2+ years of related experience OR an associate degree in a relevant field
• Solid knowledge of networking protocols (TCP/IP, DNS, SMTP, etc.)
• Proficiency with Windows environments (Mac experience is a plus!)
• Strong interpersonal and communication skills—comfortable training both technical and non-technical users
• A valid driver’s license and ability to pass DOT certification
• Ability to lift and move equipment safely and confidently
• Strong attention to detail, organizational skills, and time management

Why You’ll Love This Role:

• Variety of work—no two installs are the same
• Blend of technical work and client interaction
• Opportunity to be a key part of a growing, customer-focused team
• Travel and autonomy in your day-to-day responsibilities
• Exposure to a wide range of equipment and technologies

Bonus Points For:

• Previous trainer or technical customer support experience
• Experience working with multifunction printer/copier installations
• Familiarity with Microsoft Office, DocuSign, and ticketing systems

Join a team where your technical skills and people-first attitude will be valued every single day. Apply today to be part of a fast-paced, high-impact role supporting businesses across the region.

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