Job Description
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
JOB SUMMARY
Responsible for all in-house marketing activities at the site. Primary responsibilities include
direct management of in-house marketing team, maintaining an acceptable conversion rate of
resort occupancy, maintaining an excellent owner experience, and coordination with Resort,
Front Line sales, In-House sales and Corporate/Regional In-House Marketing
Directors/Managers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
•Direct management of In-house Marketing Team: interview, hire and train employees; plan,
assign and direct work; performance review; motivate, reward and provide disciplinary action
when necessary (termination and conflict resolution).
•Maintain total site marketing conversion according to site marketing standards.
•Resolve issues pertaining to tour statuses, bookings, coding and etc.
•Maintain copies of invitations and daily tour manifests for reference purposes.
•Prepare and run daily/weekly reports
•Compile data on each team member's performance.
•Coordinate with In-House and Front Line sales management with regard to tour seats
available and potential tour flow.
•Ensure any pertinent information related to Marketing/Concierge is properly and timely
disseminated.
•Coordinate with sales regarding new/changes in marketing programs (booking/gifting
policies).
•Submit employee payroll in timely manner.
•Perform other related functions not listed.
QUALIFICATIONS:
•Timeshare experience in sales and marketing required
•2 years management or supervisory preferred or 2 year's timeshare equivalent experience.
•Must be able to work flexible schedule which includes a rotating combination of days, nights,
weekends, and holidays.
•Ability to deal with both customers and salespeople.
•Ability to focus on details.
•Ability to handle simultaneous situations.
•Ability to handle departmental problems and situations.
•Knowledgeable with commission payroll and understanding.
•Must be proficient at Microsoft Office.
•Must be able to work independently.
•Must be able to interact with many other departments within the company.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying. Travel + Leisure
Job Tags
Holiday work, Temporary work, Seasonal work, Worldwide, Flexible hours, Night shift, Weekend work,