Job Description
ESSENTIAL RESPONSIBILITIES
Fully embraces a culture of hospitality and teamwork by living the Oakwood Core Values:
o Compassion : We care deeply about the people we serve and the people we work with on a daily basis. We work together to help one another.
o Faith : We have a commitment to remain true to the vision and mission of Oakwood.
o Inclusion : We include everyone. We welcome opinions and strive to consider different perspectives to create fair, welcoming, and accessible experiences for all.
o Integrity : We work to be transparent and fair. We act with honor and respect for our residents, their families, and our co-workers.
o Dedication : We care about the people we serve and work with on a daily basis. We are dedicated to providing superior service to one another and our community.
· Oversees and accountable for overall operations of Hebron Oaks and managing the partnership with Oakwood Preferred Hospice, with emphasis on empowering staff to be creative, offer input into the decision-making process, and be accountable for achieving goals as part of the larger Oakwood team.
· Ensures that team provides exceptionally high-quality services for the residents/families. Engages in prompt resolution of concerns that will result in resident/family satisfaction. Reviews services provided in view of market needs and future opportunities.
· With input from others, develops the facilities annual goals and objectives and assures that the action steps are implemented as scheduled. Ensures the goals and objectives are in alignment with the campus goals and overall Oakwood business goals.
· Meets and/or exceeds budget projections and ensuring that census remains at or exceeds projected numbers.
· Monitors medical director, health care providers and physician’s duties as related to requirements.
· Develops and manages the operational budget and capital budget for Hebron Oaks. Completes monthly written report to the Campus Executive Director, including a monthly financial analysis of revenue and expenditure variances.
· Monitors compliance with state and federal rules, regulations and codes pertaining to the operations of a skilled nursing facility. Works closely with state, federal and county agencies and develops healthy working relationships.
· Oversees the maintenance and protection of the building, equipment, and fixtures to ensure their continuous use and efficient operation. Determines that adequate sanitary conditions are maintained. Corrects unsatisfactory conditions that may arise in any phase of the operations.
· Maintains HIPAA compliance related to privacy and access to resident information and assists with electronic medical records (EMR) campus needs.
· Partners with Human Resources in performance management of team to ensure that the Human Resources policies and procedures are administered effectively and handled in a fair manner.
· Demonstrates and implements talent development of facility team by delivering career development, internal education; Develops, reviews, and revises job descriptions as needed and delivers performance evaluations for direct reports.
· Manages and oversees staffing model, creating a sound organizational plan of staffing to ensure the effective delivery of quality services and meeting PPD expectations.
· Serves as staff liaison for the Resident Council and Family Focus meetings in Hebron Oaks and advocating for resident needs.
· Maintains a positive image of Oakwood with hospitals, business partners, member churches and the community in general.
· Coordinates the development, implementation, and communication of policies and procedures for each department and facility.
· Provides reports to and at times may be asked to attend Board Council meetings and Resident Association committee meetings, as appropriate.
· Develops close supportive relationships with area hospitals for managing the admissions and discharge processes to achieve the payer mix objectives of Oakwood.
· Reports events/potential claims as needed to claims consultants in accordance with the Caring Communities’ Claims Manual and report incidents, allegations, and suspected occurrences to the Wisconsin Reporting System.
· Serves as an active member on campus and corporate teams including but not limited to: Campus Leadership Team, Safety Committee, etc.
· Facilitates monthly quality assurance meeting and quarterly Quality Assurance Assessment committee meeting with reviews of Quality Indicators regularly to achieve the highest level of quality care and performance in these areas.
· Other duties as assigned.
ESSENTIAL QUALIFICATIONS
EXPERIENCE, EDUCATION AND/OR TRAINING
PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS
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