Hiring near our Stamford, CT or Irving, TX Centers of Excellence Hybrid, flexible environment Stamford, CT or Irving, TX Gartner offers a hybrid, flexible environment, with remote work that allows associates great flexibility to work from home, and opportunities to connect with colleagues for moments that matter on-site. Candidates that apply should be located within a reasonable proximity to one of Gartner's Centers of Excellence office locations. About Gartner IT : Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About this role: Directs a multi-disciplinary development team to develop and implement significant improvements to core systems and business processes in support of the company's/divisions profit, growth, and customer satisfaction goals. Gartner seeks a versatile IT Technical Lead to facilitate and drive the migration and implementation of Professional Services Automation (PSA) and CRM software. This role involves design and delivery of key initiatives for PSA and CRM software , finance integrations, and accounting practices. The ideal candidate will be a thought leader and collaborator enhancing IT-business partnerships, contributing to program roadmap development, coordinating with cross-functional teams, and ensuring smooth program execution. An ideal candidate should have prior experience implementing PSA and CRM software for Consulting organizations. What you'll do: Designing, implementing, unit, integration testing and supporting modules developed. Lead the review and analysis of business requirements to create technical specifications Lead and participate in code reviews, peer inspections and technical design/specifications Prepare and provide adequate (quality and quantity) documentation for work products. Work with geographically distributed cross-functional teams to resolve business process issues and identify business process improvement opportunities Responsibility for resolving all issues assigned in a timely manner Ownership for development of application architecture and delivery of technical solutions that meet business requirements Ensure that all applications conform to system and programming standards and are appropriately documented Troubleshoot issues reported by the business Work with stakeholders to understand, prioritize and estimate development effort required for new features, enhancements and bug fixes Key participant in the development and release cycle for system enhancement / fixes What you'll need: 7 - 10 years' experience in design and development on Salesforce platform and leading a team of Salesforce engineers. Should have experience working in the Consulting domain for design and implementation using Salesforce for clients. Should have worked on implementing Professional Services Automation (PSA) using Kantata (previously Kimble) managed package on Salesforce including configurations, customizations and integrations Knowledge of any other managed package on Salesforce is an advantage Expert level knowledge in implementing Salesforce Sales Cloud. 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) on Salesforce platform. Ability to handle workload, facilitate activities of dynamic work groups and multi-task in a fast -paced environment. Salesforce development experience including strong working knowledge and ability to code in APEX (classes, triggers, batch processes, and web services), VisualForce, Lightning, Salesforce APIs, SOQL, and Force.com. Strong knowledge of Salesforce applications including configuration, process builders, workflows, and SOQL. Working experience with DevOps tools for Salesforce code deployment using CI/CD pipelines (Jenkins, BitBucket, etc...) Strong knowledge of Salesforce data model, custom objects, workflows, and configuration. Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Salesforce.com certification (Preferred) Strong problem- solving skills. Understanding of integrations with Salesforce platform (REST API, Apex Callout, Bulk API) A proven track record of experience in leading the design and deployment of large-scale solutions. Scrum software development methodology experience is required Excellent verbal and written communication skills and ability to interact with other teams. Who you are: Bachelor's degree or foreign equivalent degree in Computer Science or a related field required Able to work independently or within a team proactively in a fast-paced AGILE-SCRUM environment Effective time management skills and ability to meet deadlines Excellent communications skills interacting with technical and business audience's Excellent organization, multitasking, and prioritization skills Intellectual curiosity, passion for technology and keeping up with new trends Delivering project work on-time within budget with high quality What you will get: Competitive Compensation Package Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more! 20+ PTO days plus holidays and floating holidays in your first year Extensive Medical, Dental and Vision plans Hybrid environment with flexibility, remote work Parental leave Gartner Gives Charity Match Employee Assistance Program (EAP) Employee Stock Purchase Plan Health and wellness related allowance programs 401K with corporate match, immediate vesting Collaborative, team-oriented culture that embraces diversity Professional development and unlimited growth opportunities Don't meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. #LI-Hybrid
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