Lead Product Designer Job at Discover Financial Services, Riverwoods, IL

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  • Discover Financial Services
  • Riverwoods, IL

Job Description

Lead Product Designer at Discover Financial Services summary:

The Lead Product Designer at Discover is responsible for crafting user-centered product designs across websites and applications, focusing on business goals while enhancing customer satisfaction. This role requires a strong understanding of user needs through qualitative and quantitative research, along with collaboration with cross-functional teams to create accessible and visually appealing user experiences. Candidates should possess a background in graphic design or a related field, with at least 4 years of product design experience, and proficiency in tools such as Figma.

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

  • Responsible for product design across websites and apps that deliver on business strategies and delight customers. As part of a cross-functional product team this person will design experiences that are easy to use, accessible and exhibit strong visual design. They will use qualitative and quantitative data to help understand problems and define solutions.

  • Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.



 

How You’ll Do It

  • Develops design concepts, wireframes, prototypes, and other UX / UI design deliverables in Figma and other tools.

  • Understands the target users’ needs, motivations, and behaviors as it relates to a specific project or area. Seeks to improve skills with a continuous learning and improvement mindset.

  • Monitors the competitive landscape to understand customer expectations and to spot opportunities for innovation.

  • Partners with Experience Design team to identify key deliverables and experiences and prioritizes with product teams. Utilizes ser research and / or A/B testing to present and validate design solutions.  

  • Designs production ready materials and release files. Partners with key stakeholders including business owners, product owners, technology, legal, and research to design best in class product design experiences across the Discover digital channels.

  • Partners with frontend and backend engineers to translate design into code.



 

Qualifications You’ll Need
The Basics

  • Bachelors in Graphic Design, Information Technology or related.

  • 4+ years of experience in Product design, UX/UI across desktop and mobile web and native applications.

  • In Lieu of Education, 6+ years of experience in Product design, UX/UI across desktop and mobile web and native applications.



 

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

  • Primarily remain in a stationary position.

  • No required movement about the work environment to complete the major responsibilities of the job.

  • Primarily performed indoors in an office setting.

  • Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

  • Ability to communicate verbally.; Ability to communicate in written form.



 

Bonus Points If You Have

  • Experience with Figma.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on Dec-18-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $77,500.00 to $131,500.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

  • Paid Parental Leave

  • Paid Time Off

  • 401(k) Plan

  • Medical, Dental, Vision, & Health Savings Account

  • STD, Life, LTD and AD&D

  • Recognition Program

  • Education Assistance

  • Commuter Benefits

  • Family Support Programs

  • Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

Keywords:

product design, UX/UI design, Figma, user experience, digital banking, customer satisfaction, collaboration, prototyping, wireframing, user research

Job Tags

Full time, Local area, Work visa,

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