Independent Contractor Job at Cityview Helicopter Tours, Wisconsin Dells, WI

OWFiZG1ielVtNVZTY0VDWGlGdlZVdlczZ3c9PQ==
  • Cityview Helicopter Tours
  • Wisconsin Dells, WI

Job Description

We're a perfect fit for top account managers and existing entrepreneurs. Be your own boss, but have the power of a thriving startup. We're a next-generation platform. We are looking for a remote account manager to help facilitate communication between our clients and our team

The Perfect Fit:
  • 2+ years of sales and business development experience. Not afraid to run a full desk.
  • You have the ability to work independently and set your own goals.
  • You're sick of being micromanaged and want more control over your day-to-day.
The 2 Major Duties of this Position
  • Client Satisfaction / Retention: You will be the day-to-day contact for our clients, responsible for relaying their feedback to our team of writers and editors. You will be responsible for identifying trending topics inside each client's industry and applying them to unique client needs. You will be required to create quarterly reports that illustrate the positive results as well as to provide feedback on anything that needs to be improved.
  • Continual Campaign Enhancement: This is not a sales position, and you will not be required to upsell; however, you will be required to strengthen these campaigns with a deep understanding of each client's audience and goals. This may include adding additional services (via upsell), but it will more likely mean providing thoughts and input that will synergize the relationship between our agency and the client.
Here are the details:
  • This is a remote position. You will need a quiet place to hold calls (not Starbucks or similar). You will need a phone, a computer and good wifi. Though hours can be a little flexible, you will need to commit to mostly workday, weekday hours, and you must be available to take calls with clients.
  • Most importantly, this is a client-facing position. You will be interacting with our customers most of the time. If you do not like talking to people, if you find quick problem solving frustrating, and if you can't think on your feet, then this job is not a good fit.

Note: Working from home is a great way to juggle life's various demands but it requires significant self-motivation to do it successfully for an extended period of time. You should have proof that this is something you can handle before applying for this job.

Here's what this job will entail:
  • Initial 2 weeks: You will be trained in the tools we use, trained in how our internal processes work, and shadow on client calls and emails.
  • Weeks 3-6: With light supervision and input, you will respond to client emails and take a more active role on client calls.
  • Week 6 and beyond: You will be the primary point of contact for some of our clients. You will keep a bird's-eye view of their campaigns and pass along their needs to our team. You will be responsible for weekly emails check-ins and quarterly reports. You will participate in onboarding new clients.

Job Tags

Remote work, Flexible hours, Weekday work,

Similar Jobs

Presbyterian Healthcare Services

RN - Operating Room/Circulator Nurse - Rust Job at Presbyterian Healthcare Services

 ...Step into the OR with purpose join our team of Circulation Nurses and support life-saving care! We welcome applications from both...  ...time of hire ~ ACLS: Surgical Services Pre-Op and Recovery Room ~ PALS: Surgical Services Pre-Op and Recovery Room ~1+ years... 

Insight Global

Research Assistant (Menlo Park) Job at Insight Global

 ...Experience -Bachelors degree or relevant coursework in engineering, research, or a related field (or equivalent experience). -Strong...  ...: Insight Global is seeking a detail-oriented Research Assistant to support the deployment of prototype equipment for upcoming... 

HF OPCO LLC

Event Manager Job at HF OPCO LLC

 ...About Us: Harrington Farm is a premier wedding and event venue nestled in the picturesque town of Princeton, MA. Renowned for our exceptional...  ..., you will be responsible for overseeing all aspects of event planning and execution. You will work closely with clients to ensure... 

Side

QA Lead - Video Game Tester Job at Side

 ...About Side Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions...  ...Side is seeking an experienced and driven QA Lead - Video Game Tester to join our team and lead a rapidly growing workforce of video... 

Phenom People

Sr. Actuarial Analyst Job at Phenom People

Farmers We are Farmers! We are more than just your favorite commercials. We are a passionate, award winning, equal opportunity employer, committed to the strength of a diverse workforce. We are dedicated to supporting the well-being of our people through our extensive...