Job Description

ABOUT US:

Carvertise is an award-winning marketing company that turns cars into moving billboards. Since 2012, Carvertise has partnered with hundreds of great national brands including Wawa, Netflix, Crayola, EA Sports, and Nascar to deliver marketing outcomes to businesses while helping thousands of drivers earn extra cash across the country. As a 4X Inc 5000 fastest growing company, Carvertise is building our team and we are always searching for talented folks to further our company’s success.

HOW YOU'LL FIT:

As the Inbound Lead Scheduler, you will be the first point of contact for potential clients who reach out through our website or live chat. Your primary responsibility will be to quickly engage with prospects and schedule sales meetings to facilitate our client acquisition process. You’ll need a keen attention to detail and the ability to thrive in a collaborative, team-oriented environment. Additionally, you will provide vital administrative support to the marketing department, including reporting and operational assistance as needed.

This is a HYBRID setup, with 3 set days in the office and 2 set days working from home.

PRIMARY RESPONSIBILITIES:

• Responds to inbound prospect inquiries from the website; conducts live chat to engage prospects.
• Qualifies leads and efficiently schedules sales meetings with the appropriate team members.
• Maintains professional and timely communication to deliver an excellent first impression.
• Creates and maintains reports for the marketing department, including metrics on lead activity and campaign performance.
• Manages internal databases to ensure accurate and up-to-date information.
• Assists the VP of Marketing with administrative tasks, including scheduling, document preparation, and project coordination.
• Collaborates with sales and marketing teams to ensure smooth handoff of qualified leads.
• Monitors and improves response times for inbound leads.
• Contributes to team success by sharing insights, supporting colleagues, and enhancing processes.
• Performs other duties as needed or assigned.

EDUCATION and/or EXPERIENCE:

• Associate’s degree in Marketing, Business, or a related field preferred. 2+ years prior work experience scheduling client calls, performing customer service and/or performing administrative tasks.

THE KEYS TO SUCCESS:

• Proven experience in scheduling, customer engagement, or administrative roles.
• Exceptional attention to detail and organizational skills.
• Strong ability to multitask and prioritize in a fast-paced, professional office environment.
• Excellent communication skills: spoken, written and listening; team-player mindset.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot) and scheduling platforms (e.g., Calendly).
• Familiarity with marketing or sales operations is an advantage.

PHYSICAL REQUIREMENTS:

• Able to sit for extended periods of time.
• Able to operate a computer keyboard, handle documents, operate office equipment.

CARVERTISE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER.

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