Job Description:
Incident Response & Resolution
Webservices Issues
SSO configuration issues
Resolving issues related to identity/user data
Feed file errors/troubleshooting
Request entitlement issues (IGI errors)
IGI support and management
Service request management
Approval workflow changes
Test accounts creation
Provision/de-provision of user's access
SSO configuration, Junction management, TFIM Configuration
Patch maintenance activity
Bulk provisioning request in lower environment
Managing services, connectors
Custom feed file creation
Incident Response & Resolution
Webservices Issues
SSO configuration issues
Resolving issues related to identity/user data
Feed file errors/troubleshooting
Request entitlement issues (IGI errors)
IGI support and management
Service request management
Approval workflow changes
Test accounts creation
Provision/de-provision of user's access
SSO configuration, Junction management, TFIM Configuration
Patch maintenance activity
Bulk provisioning request in lower environment
Managing services, connectors
Custom feed file creation
Incident Response & Resolution
Webservices Issues
SSO configuration issues
Resolving issues related to identity/user data
Feed file errors/troubleshooting
Request entitlement issues (IGI errors)
IGI support and management
Service request management
Approval workflow changes
Test accounts creation
Provision/de-provision of user's access
SSO configuration, Junction management, TFIM Configuration
Patch maintenance activity
Bulk provisioning request in lower environment
Managing services, connectors
Custom feed file creation
Critical & High Severity Incidents
Production Outage
Workflow errors / Application error
Service request management
Manage ISIM policies
Enhance ISIM workflows
ISIM roles/entitlements/forms and tasks.
ISIM adapter implementation (AD/DB2/JDBC/LDAP/Web)
ISIM/ISAM/SDI/SDS Migration & Upgrades
TDI Development & Reports (Com
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