Job Description
The Human Resources (HR) Delivery Partner Data Analyst is an entry level position responsible for contributing to the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to assist in providing a broad range of HR services to client groups within Citi.
Responsibilities: •Conduct several regular reporting activities, including extraction, validation, and distribution of weekly and monthly reports in Excel
•Monitor HR discipline cases for errors and quality control, working with HR agents to remediate, if necessary
•Create and maintain ServiceNow (SNOW) dashboards and reports to support the greater Global Discipline Delivery (GDD) team
•Work with our SNOW technology partners to assist with UAT testing of system enhancements, as needed
•Conduct ad-hoc reporting and metrics as needed •Maintain Standard Operating Procedures (SOPs) and other documentation while ensuring consistency in content and formatting
•Provide support to HR business units with reporting, monitoring, and data analyst activities as needed
•Ensure relevant policies and procedures are adhered to by the HR team
•Assist with process administration and documentation
•Utilize HR knowledge to assist with identifying/resolving issues in accordance with Citi standards and practices
•Assist in providing informal guidance and on the job training for new hires
•Contribute to workflow or process change and redesign
•Assist in directing day-to-day work of junior level employees
•Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications: •2-5 years of relevant experience
•Demonstrated leadership and project management skills
•Consistently demonstrates clear and concise written and verbal communication
Proficiency with the following basic Excel Concepts: - Functions: SUM, MAX, MIN, COUNT, CONCATENATE, AVERAGE, VLOOKUP
- Sort & Filter
- Pivot Tables
- Conditional Formatting
- Data Visualization - Graphs, charts, tables
- Freeze Panes
- Additional Preferred Excel Concepts:
- Functions: XLOOKUP, IF, AND, OR, INDEX, MATCH, LEN, TEXT, FIND
- Data Validation
- Data Visualization - Dashboards
- Text to Columns
- Nested Functions
- Macros
- Power Query
- VBA (compiling, not writing)
Education: •Bachelor's degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group: Human Resources
Job Family: HR Advisors & Generalist
Time Type: Full time
Primary Location: Tampa Florida United States
Primary Location Full Time Salary Range: $62,620.00 - $87,380.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date: Jul 05, 2024
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
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Job Tags
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