Help Desk Analyst - HDA24-13491 Job at NavitsPartners, Dublin, OH

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  • NavitsPartners
  • Dublin, OH

Job Description

Job Title: Help Desk Analyst 
Location: Columbus, OH
Duration: 3 Months
Type: Onsite Full time

Complete Description:

  • 30% preparing desktops, laptops, monitors and other IT accessories for use by the end user.
  • End users could include SOS personnel both in office and remote and could also include Boards of Elections' election night reporting computers.
  • 50% must have experience in Microsoft Technology as well as MAC computers for support to users with that technology or equipment.
  • 50% of this role will involve troubleshooting a variety of software, hardware and other questions related to those items and issues.
  • 20% previous experience in State Government IT help desk or similar field is preferred.

Skills:

  • Microsoft Office products in a work environment
  • Supporting MAC products
  • Customer service focused support to the operation

Job Tags

Full time, Remote job, Night shift,

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