Head of Customer Support - North America Job at Entegee, Alpharetta, GA

OWFuYW1iL1JucEZTY1VxVWpWM1VYUHV5aGc9PQ==
  • Entegee
  • Alpharetta, GA

Job Description

Job Description

Job Description

Summary: Seeking a Head of Customer Support for North America to oversee profitability, operational management, and customer experience enhancement within the assigned territory.

Job Requirements:

  • Bachelor's degree in technical (software engineering, computer science), industrial engineering, mechanical engineering, or business.

  • Ability to obtain a Canadian work visa or TN visa.

  • 5+ years in national sales or project management of technical/industrial solutions.

  • Strong background in logistics, customer product systems, and technical service delivery.

Preferred Skills:

  • Strategic planning

  • Team leadership

  • Familiarity with automation and software solutions

Job Responsibilities:

  • Manage CS budgets to ensure revenue stability and profitability.

  • Spearhead new initiatives to expand CS revenue streams.

  • Drive improvements in service delivery and operational efficiency.

  • Lead strategic development of CS processes and technology.

  • Enhance Net Promoter Score (NPS) by implementing customer-centric tools and technologies.

  • Ensure consistency and quality in service delivery.

  • Align resource allocation with business objectives and service level agreements.

Pay Details: $120,000.00 to $140,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy-information-statement/

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements. Company Description

Specializes in custom automation projects, they are a major player in the world of controls and robotic solutions around the world. My client will expand anyone resume and build them to be a top performing controls engineer.

Company Description

Specializes in custom automation projects, they are a major player in the world of controls and robotic solutions around the world. My client will expand anyone resume and build them to be a top performing controls engineer.

Job Tags

For contractors, Work visa,

Similar Jobs

H2Engineering, Inc.

Entry Level Electrical Engineer Job at H2Engineering, Inc.

 ...collaborative organization consisting of engineers who are ready to take on some of...  ...seeking a talented individual to join our electrical engineering team! As a member of this fast...  ...mechanical system problems. The Entry Level Electrical Engineer will participate in... 

The Cranberry Country Chamber of Commerce

Associate Creative Director, Medical & Scientific Communications Job at The Cranberry Country Chamber of Commerce

 ...with Senior Client Services Directors and Sales & Marketing Communications teams, including teams of producers, marketing directors, writers...  ...development.Supports Marketing by maintaining awareness of medical marketing and communications environment.Internal Team... 

Equinox

Personal Trainer, Pine Street Job at Equinox

 ...OVERVIEW We are looking for energetic, creative, and enthusiastic Personal Trainer, reporting to the Personal Trainer Manager and Fitness Manager to join the Equinox team. This is a non-exempt hourly position great for candidates looking to make a significant impact in... 

Common Good

Entry Level Sales Representative Job at Common Good

 ...Work in a Great Location: Burnabys Brentwood area offers easy transit access, shopping, and a lively atmosphere. Gain Valuable Experience: Receive training and build skills to kickstart your career in sales and fundraising. What Were Looking For Friendly,... 

Enhance Recruiting

Entry Level Electrical Design Engineer Job at Enhance Recruiting

 ...Job Description Job Description SUMMARY We are seeking an experienced Electrical Design Engineer within the commercial construction industry for a fast-growing manufacturing company in San Antonio, Texas! This company sparks innovation in Power Distribution Modules...