Experience tow truck dispatcher Job at GLOBAL PACIFIC SUPPORT, Houston, TX

OWEzWW5yYlprNU5lZTArU2lsRFRVL0N4aHc9PQ==
  • GLOBAL PACIFIC SUPPORT
  • Houston, TX

Job Description

Global Pacific Support is on the lookout for an experienced Tow Truck Dispatcher to join our dedicated team. In this critical role, you will manage and coordinate our towing operations to ensure our customers receive efficient and reliable service. Ideal candidates will possess strong organizational skills, proven dispatching experience, and the ability to thrive in a fast-paced environment while maintaining a customer-centric approach.

Key Responsibilities

  • Receive and process incoming calls from customers requesting towing services.
  • Gather necessary information regarding the service request, including vehicle details and location.
  • Utilize dispatch software to effectively allocate tow trucks and monitor service status.
  • Communicate with tow truck operators to ensure timely and effective service delivery.
  • Maintain clear communication with customers, providing updates on arrival times and service progress.
  • Document and maintain accurate records of all calls, services requested, and dispatched vehicles.
  • Address and resolve any customer inquiries or concerns in a professional manner.
  • Collaborate with team members to optimize dispatching processes and improve customer satisfaction.

Requirements

  • Significant experience as a tow truck dispatcher or in a similar role is required.
  • Strong verbal and written communication skills.
  • Proficient in using dispatch software and GPS tracking systems.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and decision-making abilities.
  • Familiarity with local road networks and geographical areas is beneficial.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Strong customer service attitude and professional demeanor.
  • Ability to work effectively within a team and foster a positive work environment.

Benefits

Competetive Salary, commission , Schedule Flexibility

Job Tags

Holiday work, Local area, Shift work, Afternoon shift,

Similar Jobs

Dynamic Group

HR Generalist Job at Dynamic Group

 ...POSITION DETAILS JOB PURPOSE The HR Generalist supports the HR Manager in the daily operations of the Human Resources department and plays a critical role in driving HR strategy and operations. This position encompasses administrative, payroll, compliance, employee... 

Sunrise Senior Living

Director of Health and Wellness (Hiring Immediately) Job at Sunrise Senior Living

 ...***Potential Earnings up to $120K*** The Resident Care Director (RCD)/ Director of Nursing/Nursing Director serves as the nursing...  ...for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents... 

Epic Travel Staffing

Travel Registered Respiratory Therapist (RRT) Job at Epic Travel Staffing

 ...Epic Travel Staffing is hiring a Travel - RRT Shift : Nights / 7p-7a, 12x3, 36 hrs per week Length : 13 Weeks option to extend Requirements: FL LICENSE MIN 2 YEARS OF RECENT EXPERIENCE MUST BE AN EXPERT IN THE ER. MUST HAVE ACLS,... 

Community Inclusion, Inc.

Claims and Billing Associate Healthcare Developmental Disabilities Job at Community Inclusion, Inc.

 ...Job Description Job Description Claims and Billing Associate Healthcare Developmental Disabilities This position provides comprehensive clerical and administrative support to Director of LTSS Fiscal Operations and DSP Compliance Supports as well as any other Senior... 

Plattsburgh RV Store

RV Sales Consultant Job at Plattsburgh RV Store

 ...time off Job Description: We are expanding our unit sales department and are looking for professional hard-working people...  ...the most up to date training available. Experience in the sales of RV's, Auto's, or large ticket items, or banking & finance are...