Job Description

Full job description

The Town of North Andover is accepting applications for the position of:

Executive Assistant to the Town Manager

Town Manager’s Office

Full-time with excellent benefits

*Anticipated Hiring Range: $60,000-$65,000

*Candidates’ qualifications and experience and issues of internal equity will be considered.

Candidates are required to submit a completed Town of North Andover Employment Application along with a resume and cover letter to jobs@northandoverma.gov

Resumes may not serve as a substitute for completing the Employment

Application. The Employment Application is available here.

Applications will be reviewed on a rolling basis.

GENERAL PURPOSE

This position is responsible for performing a variety of highly confidential, complex administrative and clerical support duties for the Select Board, Town Manager, Deputy Town Manager and Assistant Town Manager/Director of Operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides administrative and clerical support for the Select Board, Town Manager, Deputy Town Manager and Assistant Town Manager/Director of Operations.
• Assists in preparing the agenda and supporting packets; oversees the review and final production of Select Board minutes and reports, including assessing the completeness of submitted reports.
• Will serve as parking clerk responsible for reviewing parking appeals and issuing decisions. Receives and researches complaints, concerns and other inquiries from residents and business owners; refers to appropriate department or responds as appropriate.
• Maintains and manages the schedules and appointments of the Town Manager and the Select Board.
• Oversees the processing of complaints and general liability claims filed against the Town; coordinates claims processing through insurance carrier and/or Town counsel.
• Assists the Deputy Town Manager and Human Resources Director in preparation for Collective Bargaining by obtaining contracts, researching information and scheduling bargaining sessions.
• Maintains databases, files, laser fiche and records as required.
• Maintains Town Board and Committee appointment roster and produces reports as requested.
• Coordinates Appointment Sub-committee activities including scheduling interviews and ensuring application material is complete.
• Prepares Certificates of Appreciation and Proclamations and other types of recognition.
• Provides effective and efficient customer service and promotes and maintains responsive community relations.
• Follow safe work practices.
• Performs related duties as assigned.

MINIMIUM QUALIFICATIONS

Education, Training and Experience:

Graduation from college or university with an Associate’s Degree in Business or similar field; supplemented by at least 3 years of experience in an administrative or clerical role; or any equivalent combination of training and experience which provides the following knowledge, ability and skills:

Knowledge of:

• Department policies and procedures.
• Business English, including grammar, punctuation, format and tone.
• The use of standard office equipment including computers and relevant software programs.

Ability to:

• Multi-task and prioritize work.
• Maintain confidentiality.
• Work independently with minimal supervision.
• Establish and maintain effective working relationships with supervisors, elected officials, residents, and members of the general public.

Skill in:

• Oral and written communications.
• Dealing courteously and professionally with others.
• Customer service and problem solving.

Special Requirements/Licenses:

• None

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed mostly in an office setting; hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus.
• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel, or operate objects, tools, or controls and reach with hands and arms.
• The employee must occasionally lift and/or move up to 20 pounds.

SUPERVISION

Supervision Received: Assistant Town Manager/Director of Operations

Supervision Given: None

SELECTION GUIDELINES

Selections shall be made on the basis of qualifications, ability, and dependability. Formal application, rating of education and experience, oral interview, reference check, and job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

The job posting does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

APPLICATION PROCESS

All applicants are required to submit a resume, cover letter, and a completed Town of North Andover employment application by e-mail to: jobs@northandoverma.gov, or by mail or hand delivery to Human Resources Department, Town of North Andover, 120 Main Street, North Andover, MA 01845. Resumes may be attached to the employment application but may not serve as a substitute for completing the required employment application. The Employment Application may be obtained on the Town’s website, or by visiting the Human Resources Department, or by calling (978) 688-9526.

This posting will remain open for a minimum of ten (10) calendar days and will remain open until filled.

Qualified candidates will be invited to one or more interviews. Individuals who need accommodations in order to participate in this process should contact the Human Resources Department at (978) 688-9526.

Questions regarding this hiring process should be addressed to: Human Resources Department, Town of North Andover, 120 Main Street, North Andover, MA 01845 (978) 688-9526

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person

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