Job Description

COMPANY:
The Canopy

• Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner.
• Knowledgeable in the company's private dining room, patio, and full restaurant buyout set up and capabilities.
• Assist to re-solicit past accounts and generate new business from existing business.
• Ability to manage Open Table reservation system and maximize seating potential at all times.
• Meet and greet in-house guests upon arrival, review the course of events and introduce other staff members (restaurant managers and servers).
• Develop menus and agendas, and complete all pertinent correspondence with culinary team for event execution success.
• Maintain current hotel information and be able to provide hotel amenities information to all guests inquiring.
• Maintain pricing integrity and propose upscale menus for all events.
• Interact with outside vendors as requested with clients.
• Ensure compliance with all local liquor laws, and health and sanitation regulations.
• Responsible for creating menus for client's special events.
• Responsible for setting up event with restaurant team as specified by clients.
• Responsible for collecting deposit and credit card authorizations to finalize events.
• Responsible for service excellence of event from inquiry to finale.

REQUIREMENTS:

• Ability to work flexible schedules, including nights, weekends and holidays as required.
• Ability to deliver an exemplary service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Inclusive of professional email and phone etiquette.
• Excellent interpersonal, organizational and communication skills.
• At least 4 years of previous food and beverage experience and/or as a coordinator or event service team member.
• Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations.

EDUCATION: High school, some college would be beneficial.

PERSONAL QUALITIES: Organized with ability to evaluate and act upon multiple requests from members of the Corporate Office and the restaurants.

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