Job Description
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Director Store Operations (Fleet Management) Date: Jan 30, 2025
Location:
Manhattan, NY, US, 10065
Requisition ID: 874835
Position: Full-Time
We are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. The Company brings together the complementary expertise of two industry pioneers to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial, and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality, and cutting-edge processing methods.
GENERAL FUNCTION
The Director of Fleet Management & Optimization develops strategic plans and oversees execution of fleet-related projects including location planning, store openings, closings, remodels, store maintenance, and projects related to the in-store experience with an approved multi-million dollar budget. This role is responsible for overseeing a team executing the brand's fleet projects including project logistics, new store opening procedures, fleet processes and procedures, operational readiness, and management of all project deliverables.
MAJOR DUTIES AND RESPONSIBILITIES
Plan and oversee the annual/quarterly/monthly operational execution plans for all store openings, closures, remodels, relocations, and maintenance for the brand.
Lead and execute the long-term strategy and roadmap for store planning to optimize penetration with Corporate and Franchise partners in alignment with brand strategy, goals, and customer experience.
Develop standardized reporting and analysis of operating standards, processes, and procedures to evaluate the health of the store fleet and identify opportunities for continued improvement.
Evaluate, prioritize, and lead implementation of projects related to continuously enhancing the physical store experience to ensure stores are positioned to deliver the best patient and customer experience.
Serve as a primary liaison with Franchisees, vendors, and cross-functional leaders to ensure delivery of projects within agreed-upon scope, objectives, and financial parameters for each project.
Provide leadership and direction to the field leaders to ensure they adhere to scope, budget, and timelines, executing projects with excellence and addressing issues and questions.
Responsible for monitoring project progress and reporting to key partners and senior leaders to ensure that projects meet expectations, budgets, and deadlines.
Maintain open communication with all involved project partners to improve operational needs.
Align with other departments on projects, preventing and managing associated conflicts.
Resolve post-implementation matters.
BASIC QUALIFICATIONS
Bachelor’s degree or equivalent experience.
10 years’ experience in retail, project management, or other technical discipline.
Experience leading multiple, complex projects.
Experience managing multimillion-dollar budgets.
Ability to lead multiple cross-functional teams.
Proven ability to work effectively in a fast-paced environment.
Strong interpersonal skills with the ability to work with and oversee a team, as well as many levels of management.
Strong analytical and organizational skills.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Results-oriented.
Excellent verbal and written communication skills.
Self-motivated and able to work under high-pressure conditions.
Knowledge of Windows-based applications (Word, Excel, PowerPoint).
Ability to travel up to 30% of the time.
PREFERRED QUALIFICATIONS
Project Management experience within specialty retail operations.
Experience with corporate store operations.
Ability to read and understand architectural documents.
Pay Range: 144,010.00 -230,987.60
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include healthcare, retirement savings, paid time off/vacation, and various employee discounts.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Job Tags
Minimum wage, Full time, Local area, Relocation,