Navy Mutual is seeking a strategic and experienced Director of Operations, Member Experience to lead our Customer Service and Inforce Operations departments. This role is pivotal in shaping and executing Navy Mutual’s Member Experience program, ensuring that every interaction reflects our commitment to excellence, efficiency, and empathy.
The Director will drive transformation across operational processes, champion automation and workflow optimization, and foster a culture of continuous improvement. This leader will also oversee complaint resolution, regulatory compliance, and talent development within the departments.
Key Responsibilities:
Qualifications:
...Job Qualifications: Required: TABC Certification Working Knowledge of Phone Handling, Cashiering, Customer Service Entry level knowledge of basic computer operation and Point of Sales systems Skill in guest relations, phone etiquette, cash handling,...
...residents and health care team. Maintains safe and clean working environment. Maintains resident confidence by monitoring confidential information processing. Maintains documentation of resident care services. Maintains nursing supplies inventory...
Driving School Instructor Part-Time Join AAA Driving School as a Part-Time Driver Training Instructor! Make a meaningful impact by helping create safer roads in your community. AAA is hiring part-time Driver Training Instructors to join our dedicated Driving School...
...Job Description Job Description We are seeking a visionary Product Owner to lead in healthcare innovation. With a bachelors degree and... ...represent the needs of customers and stakeholders in Agile scrum team meetings. Partner with UI/UX team members to ideate innovative...
...Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln... ...adjustments and bank reconciliations. ~ Understanding of accounts payable (AP), accounts receivable (AR), cash receipts and lease...