Director of Client Relations Job at AMCON, Peabody, MA

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  • AMCON
  • Peabody, MA

Job Description

Lead Growth & Relationships

We are a WBE, family-owned construction management firm seeking a driven and strategic Client Relations Director to take the lead in our business development efforts. This is an opportunity to join a dynamic, growth-focused team and make a significant impact on our company’s success. We’re looking for someone who thrives on building relationships, developing winning strategies, and growing something bigger than themselves.

Key Responsibilities

Strategic Planning & Execution

  • Develop and implement a targeted business development strategy across Retail, Hospitality, Mixed Use/Multi-Unit, Corporate, Civic and Institutional sectors.
  • Execute plans to exceed goals and drive company growth.

Relationship Management

  • Build and sustain strong relationships with key industry partners: developers, architects, engineers, property owners, and more.
  • Host quarterly client events to deepen connections and showcase our expertise.

Industry Engagement

  • Represent the company at trade shows, industry events, and networking functions.
  • Actively participate in industry groups, boards, and organizations to increase visibility.

CRM & Pipeline Management

  • Leverage CRM tools to track leads, manage client interactions, and monitor opportunities.
  • Ensure accurate reporting and actionable insights from the CRM.

Market Awareness

  • Monitor industry trends, competitor activities, and market dynamics to refine strategies and stay ahead.

Proposal Development & Collaboration

  • Work closely with internal teams to create compelling proposals and presentations that highlight our unique value.
  • Collaborate with marketing to align campaigns and initiatives with business development goals.

Reporting & Follow-Up

  • Provide regular updates to the CEO on pipeline progress, results, and business development activities.
  • Pursue leads and follow-ups with persistence, turning obstacles into opportunities.

Experience

  • 10+ years in business development or construction operations within the AEC industry.
  • Proven track record of driving new business and maintaining strong client relationships.
  • Experience with CRM platforms and client-focused event planning.

Skills

  • Exceptional communication, negotiation, and interpersonal skills.
  • Strong network of industry contacts and an ability to expand it strategically.
  • Highly self-motivated with a proactive and resourceful attitude.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Willingness to attend evening events and a passion for connecting with others.

Why Join Us?

This role is perfect for a strategic leader who thrives in a fast-paced, entrepreneurial environment. You’ll play a pivotal role in driving the growth of a well-respected, family-owned firm with a collaborative and purpose-driven team. If you’re ready to take ownership, build meaningful connections, and lead with passion, we want to hear from you.

Apply now

  • Ready to start a rewarding career in a supportive, friendly environment? Begin your journey with AMCON today. Submit your resume and cover letter now.

Job Tags

Afternoon shift,

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