Job Description
Job Description: -
The Deskside support member should have strong technical knowledge and hands–on experience on below technologies:
Detailed Job Description
Primary Job Duties:
o Assist TFO Team with quarterly maintenance on MOCC
o Provide onsite end-user support when MOCC is deployed
o Regular walkthrough at field locations
o Perform checks of technology devices and connectivity
o Identify unused and/or underutilized devices for possible reclaim
o Documented inventory of technology devices at each location
o Removal of unused devices from field locations
o Retrieve RMA’d (damaged) devices from end users
o Recover devices from terminated employees
o Document all reclaimed devices before shipping to the warehouse
Work Locations / Coverage Area:
This position will provide on-site IT support to CSX Transportation offices and facilities at the following locations:
Desirable (not mandatory): Relevant technical & process certifications:
We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.
Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.
We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.\r\nOur management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.\r\n\r\nWe bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.\r\n\r\nIn today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.
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