Job Description
Benefits: - Bonus based on performance
- Company parties
- Competitive salary
- Flexible schedule
- Training & development
Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where you can make a difference? We have the perfect opportunity for you! Join our dynamic team as a Customer Service Representative.
At Radiance Marketing, we pride ourselves on delivering exceptional service to our valued customers. As a Customer Service Representative, you will be the friendly face of our company, providing top-notch support and assistance to our clients. This is your chance to showcase your communication skills, problem-solving abilities, and dedication to customer satisfaction.
Key Responsibilities:
1. Respond promptly and courteously to customer inquiries resolving their concerns efficiently and effectively.
2. Listen attentively to customer issues, understanding their needs, and providing suitable solutions, ensuring a positive experience at every interaction.
3. Strive to exceed performance targets, such as response time, customer satisfaction, and first-call resolution, consistently upholding the company's service standards.
Requirements:
- Excellent verbal and written communication skills, with a friendly and professional demeanor.
- Strong problem-solving abilities, capable of thinking quickly on your feet to provide effective solutions.
- Empathy and patience to handle challenging customer situations with a positive attitude.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Flexibility to work shifts, including evenings, weekends, and holidays.
Why Join Our Team?
- Supportive and collaborative work environment where your ideas and contributions are valued.
- Opportunities for professional growth and development through training programs and career advancement.
- Competitive compensation package.
- Engaging and diverse customer base, offering a rewarding experience with every interaction.
- Chance to work with a reputable company known for its commitment to excellence and customer satisfaction.
Don't miss this chance to become a part of our exceptional customer service team!
Compensation: $18.00 per hour
About RAD NYC is located in Midtown Manhattan. We are an outsourced Marketing, Sales, and Brand Development firm, providing face to face services to some of the most well-known companies in a variety of industries.
At RAD NYC, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. This is achieved through direct interaction with our clients target audiences.
Our in-person consulting provides clients with the results they need to excel in their field and elevate their goals
The name RAD NYC means brightness and holding a brilliant light. We are looking to instill that brightness and positivity into our clients' businesses.
Here at RAD NYC, we believe in providing positivity and opportunity, a new beginning. RAD NYC provides all employees with an opportunity for growth in the many facets of a business. Radiance Marketing
Job Tags
Hourly pay, Holiday work, Full time, Flexible hours, Shift work, Afternoon shift,