Job Description

ABOUT US: Florim USA, the American subsidiary of Florim Group, is a leading provider of porcelain tile solutions based in Clarksville, TN. We pride ourselves on our commitment to innovation, quality, and ecological mindfulness. With over two decades of experience, our facility stands as one of North America's largest and most technologically advanced porcelain manufacturing plants. At Florim USA, we're dedicated to producing sustainable, high-quality products while making a positive impact on society and the environment. Distributed under our MILE®stone brand, Florim USA proudly offers uniquely styled, Sustainable Tile, Made in the USA, in over 2500 stores nationwide.

POSITION SUMMARY: In this role, you will lead and coordinate all event planning activities, ensuring each event aligns with our sustainability goals. You will serve as the face of Florim USA, greeting and assisting all visitors and customers, managing event logistics, and collaborating with various departments to represent our brands effectively. We seek a candidate with a strong passion for sustainability, exceptional leadership skills, and a demonstrated ability to create and implement effective marketing strategies. Your role will also involve creating promotional content, coordinating large-scale events, and continually improving the guest experience.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:

• Greet, liaise, and assist all visitors and customers for planned events.
• Manages all tasks necessary for set-up, display, and tear down of events and exhibits.
• Works collaboratively and cross-functionally with all departments to ensure all Brands are represented appropriately.
• Creates welcome screens, invitations, and itineraries. Schedules internal and external personnel and speakers as needed. Manages and files forms related to tours and events.
• Inventory and upkeep event necessities for stock of hosting essentials. Keeps the Welcome Center neat, presentable and always organized including pre, during and post events.
• Actively schedule and assists with recruitment of visitors to Florim USA’s Welcome Center by assisting in creating marketing and promotional content to pique interest and increase engagement.
• Coordinates with membership groups for sponsorship and host of large-scale events.
• Presents and updates as necessary, corporate presentations to diverse audiences ranging in size and scope.
• Coordinates and schedules food and catering, travel, and entertainment options for attendees. Suggests and implements local and expanded community activities for out-of-town guests.
• Evaluates events success; sends out post-surveys; makes ongoing improvements to guests’ experiences.
• Understands merchandising tools to present and answer questions for guests and customers.
• Responsible for upkeep of samples on display for relevancy and best display practices.
• Supports and attends Trade Shows and Exhibits to ensure success of events.
• Other duties as assigned by management for support of the marketing department, corporate image, and overall brand.
• Ability to lift up to 30 lbs.
• Availability to work some nights/weekends and travel.
• Adhere to all safety regulations, attend all required safety training, and wear required safety equipment per related safety SOP’s (Standard Operating Procedure).
• Upholding and adhering to standards of excellence in various areas, including Corporate Governance, Environmental sustainability, Employee well-being, and Community engagement.

COMPETENCIES:

• Event Coordination: Plan, organize, and execute corporate events, ensuring seamless logistics and a memorable experience for attendees.
• Customer Service: Provide exceptional service to visitors and guests, creating a welcoming environment and addressing inquiries and concerns promptly.
• Attention to Detail: Meticulously manage event details, ensuring accuracy and adherence to timelines and budgets.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with visitors, vendors, and internal stakeholders.
• Team Collaboration: Work closely with various teams, including Facilities, Marketing, and HR, to coordinate events and maintain the corporate welcome center.
• Problem Solving: Analyze information and evaluate results to choose the best solutions and resolve challenges that arise during events.
• Adaptability: Embrace change and adjust event plans as necessary, ensuring flexibility to accommodate unforeseen circumstances.
• Creativity: Develop innovative event concepts and themes that align with corporate objectives and enhance guest experiences.
• Vendor Management: Coordinate with external vendors and suppliers to secure services and products needed for events, ensuring cost-effectiveness and quality.
• Sustainability Knowledge: Incorporate sustainable practices into event planning and operations, promoting environmental responsibility.
• Budget Management: Monitor event budgets, track expenses, and negotiate contracts to maximize resources and achieve financial objectives.
• Safety and Compliance: Ensure events comply with company policies, safety regulations, and legal requirements.
• Technology Proficiency: Utilize event management software and technology tools to streamline planning processes and enhance event effectiveness.
• Diversity, Equity, and Inclusion: Appreciate and respect diverse cultural norms and preferences, ensuring inclusivity in event planning and execution.
• Hospitality Expertise: Apply hospitality principles to deliver exceptional guest experiences and uphold the company's brand reputation.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business, Hospitality, or Public Relations from four-year college or university
• Minimum of two years related experience.
• Excellent problem-solving and needs assessment skills.
• Photography a plus.
• Well-organized with meticulous attention to detail.
• Ability to interact professionally with diverse groups.
• Ability to handle multiple requests, and multi-task while prioritizing fast-paced environments.
• Proven track record of organizing successful events.
• Ability to effectively present marketing information and respond to questions from groups of managers, clients, and customers.
• Demonstrated commitment to sustainability, social responsibility, and ethical business practices.

Florim USA is proud to be a company committed to our employees' well-being and the well-being of the environment and communities in which we operate. expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

Florim USA is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

Florim USA provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

Job Tags

Similar Jobs