Do you have a passion for making people smile? Love providing outstanding customer service? Enjoy meeting new people? If so, we have an opportunity for you!
The Club Receptionist, aka “Director of First Impressions,” is responsible for greeting, supporting, and ensuring members are checked into the club with a smile! This individual will be the first point of contact for members and is responsible for partnering with multiple departments to ensure members' concerns are handled in a timely manner.
Starting rate is $18 per hour
_ Job Responsibilities: _
Welcome all individuals into the club; assist members, guests and vendors as needed
Monitoring and carrying out accurate check-in procedures for all members, guests, and employees.
Exhibit excellent customer service skills at all times
Complete job duties at times multitasking
Maintain a clean and organized work space for the reception associates
Re-route calls and alert various departments on visitors and guests
Handle difficult situations in a calm manner while remaining professional
Communicate effectively with team members and management
_ Diversity, Inclusion, and Belonging Matters: _
East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds.
East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.
Time Off & Retirement:
Health & Wellness:
Employee Perks:
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