Chinese Speaking Submission Officer Job at VFS Global, Washington DC

ODZyY25idlRuSmRVZjB1U2hGclFXZlMxanc9PQ==
  • VFS Global
  • Washington DC

Job Description

VFS Global, the world's largest outsourcing and technology services specialist for New York. The office will specialize in supporting the end to end operations of the Visa Application whilst ensuring quality and ensuring compliance to these specialized processes.

Submission Officer
ROLE AND RESPONSIBILITIES
  • Document scrutiny and collection of applications for visa processing
  • Handle customer/applicant queries personally or via email, telephone.
  • Handle cash and bank related transactions if assigned and ensure 100% accuracy
  • Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
  • Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
  • Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
  • Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
  • Encourage applicants to provide feedback on services provided and their overall experience at the application centre.
  • Ensure that the entire process is completed within the mandated Turn Around Time
  • Assist Deputy Manager/Operations Manager in execution of WB Project
  • EXPERIENCE/QUALIFICATIONS REQUIRED:
  • Excellent written & verbal communication skills in English, Chinese: Cantonese or Mandarin
  • Must be Bi-Lingual- French Speakers
  • Minimum education: Bachelor's degree or global equivalent
  • Good knowledge of Microsoft Office packages
  • A good attention to detail and high level of accuracy under tight timelines
  • A proactive 'can-do' attitude
  • Flexible / ready and willing to additional hours, if needed

Job Tags

Flexible hours,

Similar Jobs

Diocese of Orlando

Teaching Assistant Job at Diocese of Orlando

Annunciation Catholic Academy is currently seeking a part-time teaching assistant for an elementary classroom. Teaching assistants work in partnership with the teacher to support the educational environment and activities of the students. Essential Duties and Responsibilities... 

Rib & Chop House

Server Job at Rib & Chop House

 ...The Server contributes to the success of the restaurant by serving the Guests within the restaurant. The Servers responsibility is to serve Guests in a friendly, sincere manner and to do whatever it takes to ensure delivery of Rocky Mountain Hospitality. What are... 

Pilot Flying J

Deli Baker Job at Pilot Flying J

Company DescriptionPay Rates Starting between: $11.35 - $15.10 / hour Are you passionate about team building, customer service, and meeting new people?Pilot Company offers a dynamic environment where no two days are the same. Teammembershave the opportunity to build...

Bay Area Community Resources

Student Success Coach Corps Member (AmeriCorps) Job at Bay Area Community Resources

 ...after-school educators, classroom aides, academic coaches & mentors, tutors, health educators, case...  ...APPLY TODAYPosition duties may include:+ Support students/youth in developing the skills they need to be successful in school and life+ Provide homework and academic... 

SYSCO

Warehouse Order Selector Job at SYSCO

 ...Minimum Years of Experience: 0-1 Years Employment Type: Part Time Travel Percentage: 0 COMPENSATION INFORMATION:...  ...career growth opportunities No college degree or previous warehouse experience required! Overtime opportunities JOB SUMMARY...