Job Description

Salary : $52,249.60 - $78,790.40 Annually Location : Council Bluffs - 51503 - Pottawattamie County, IA Job Type: Full-time Job Number: 25-02532 Agency: 400 Health & Human Services - Family Well Being & Protection -Western Service Area Division: Health & Human Services - Family Well Being & Protection -Western Service Area Opening Date: 05/14/2025 Closing Date: 5/25/2025 11:59 PM Central LinkedIn Tag: #LI-POST Point of Contact: Chris Silberhorn - chris.silberhorn@hhs.iowa.gov Job Description The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Bureau of Child Protective Services is seeking a Child Protection Worker to join our team! Do you enjoy working with children and families? If so, this is a great opportunity! Iowa Department of Health and Human Services has a current opening for a team member in the Family and Child Well-Being Division. HHS is responsible for working with families who have experienced abuse and neglect. Child Protective Workers conduct assessments of allegations of abuse or neglect of vulnerable children. These vital frontline positions require multi-tasking and the ability to gather physical and documentary evidence and analyze information with accuracy and efficiency to assist in protecting the most vulnerable Iowans. This is a full-time opportunity, Monday - Friday with typical hours being from 8:00 AM- 4:30 PM with paid overtime as needed including after-hours and weekend on call rotation. All paid overtime must be pre-approved by leadership. These positions require an in-office presence to your assigned location with a probationary period of six months. Upon successful completion of probation, you will be eligible for a pay increase and again 12 months later. Some flexibility in schedule is allowed with supervisory approval. Overtime may be required based on business need and position will require working some evenings, weekends, and holidays. Telework may be an option upon successful completion of the training period and will travel on a regular basis to conduct the assessments of allegations within the assigned counties. Mileage is paid at $0.50/mile travelled according to the Department of Administrative Services (DAS) State Accounting Enterprise Procedures. A valid driver's license is required. This position will be domiciled (work location) in Pottawattamiew County. Telework may be an option for this position if requested by the employee and approved by management. but the position is based in the assigned county and will serve clients in that and surrounding counties. Responsibilities include but are not limited to: Assess the ongoing risk to children, develop safety plans, assess the strengths, and needs of the child and family, and make recommendations to various county attorneys and courts. Frequent interaction with law enforcement, medical/mental health community partners, schools, etc. This position requires the ability to apply Iowa Code, agency policy, and sound professional judgment to highly complex situations involving crises and or chronic abuse or neglect All cases assigned to persons in this position require home visits, detailed interviews, and thorough narrative documentation Troubleshoots problematic situations to find innovative solutions to present to administration and the supervisor. Confronts crisis situations and high stress situations in a calm and orderly manner. Maintaining confidential information as required by the agency and assuring safety is a top priority for all in the office Obtain information from a wide variety of sources, including written materials, telephone conversations and through computer databases and to be able to read and interpret the data Identifies rules, principles, or relationships that explain reasonable facts, data, or other information that analyzes information and draws accurate conclusions Interacts in a team environment to manage group processes, facilitates, and encourages cooperation, pride, trust, and group identity, fosters commitment and team spirit works with others to achieve goals Within an office environment, provides Division support to large segment of agency through managing internal and external requests for information and legislative reviews requiring comprehension of request, independent judgment and adherence to agency formatting of timely response or communication. Interact with employees and customers in a positive customer service manner to resolve problems and answer customer inquiries. Customer contacts may include correspondence, telephone, or walk-ins to the local office This position will be required to work or be on standby during nights and weekends on a rotational basis. The ideal candidate will have: Strong observational and analytical skills, as well the ability to respectfully engage families as partners in planning for safety and establish a working relationship with families Excellent judgment and communication skills and the ability to provide good written documentation in a timely manner The ability to develop case plans, use critical thinking skills, prioritize work and work under pressure The ability to use independent judgement to make sound decisions, demonstrate integrity and confidentiality and a strong work ethic. To ensure the Service Area is providing the best service to the residents of Iowa, applicants should demonstrate exceptional customer service skills, integrity, and a strong work ethic. Preference will be given to the ability to speak more than one language. Please list any additional languages you speak in your application. Preference will be given for education or experience which correlates directly with the requirements and duties of the position. Benefits Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth: Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage! Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year). Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month). Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses. Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind. Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges. Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs. For additional information on benefits to see how we compare with other employers or offers by using our Total Compensation Calculator. Background Checks Applicants will be required to complete a background check to be considered for this position. The State of Iowa is an EEO/AA Employer HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired - Relay Iowa 1-800-735-2942 TDD). Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Minimum Qualification Requirements Graduation from an accredited college or university with a Bachelor's degree and the equivalent of three years of full-time experience in a social work capacity in a public or private agency; OR graduation from an accredited college or university with a Bachelor's degree in social work and the equivalent of two years of full-time experience in a social work capacity in a public or private agency; OR a Master's degree in social work from an accredited college or university; OR an equivalent combination of graduate education in the social or behavioral sciences from an accredited college or university and qualifying experience up to a maximum of thirty semester hours for one year of the required experience; OR employees with current continuous experience in the state executive branch that includes the equivalent of one year of full-time experience as a Social Worker 2 shall be considered as qualified. For additional information, please click on this . Additional Qualification Requirements For designated positions in case management, the appointing authority may request those applicants possessing a Bachelor's degree from an accredited college or university with a major or at least 30 semester hours or its equivalent in the behavioral sciences, education, health care, human services administration, or social sciences and the equivalent of 12 months of full-time experience in the delivery of human services in the combination of: chronic mental illness, developmental disabilities, and intellectual disabilities as a Targeted (Medicaid) Case Manager; OR an Iowa license to practice as a registered nurse and the equivalent of three years of full-time nursing or human services experience with the above population groups. Applicants wishing to be considered for such designated positions must list applicable course work, experience, certificate, license, or endorsement on the application. At the time of interview, applicants referred to Glenwood and Woodward State Hospital-Schools will be assessed to determine if they meet federal government employment requirements as published in the Federal Register, Section 20-CFR-405.1101. Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice. Our Robust Benefits Package Includes: Competitive Compensation: Enjoy a competitive salary that reflects directly on your skills and expertise. Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits. Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost. Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters. Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement. Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program. Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation. Join Us - Elevate Your Career: Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority! 01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa. Yes - I understand and agree. No 02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq? No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq 03 Have you COMPLETED a Bachelor's Degree from an accredited college or university? IF YES - How many years of full-time work experience in a social work capacity in a public or private agency do you have? Not applicable - I have not COMPLETED a Bachelor's Degree from an accredited college or university No experience to less than one year of work experience in the identified areas One year to less than two years of work experience in the identified areas Two years to less than three years of work experience in the identified areas Three years or more of work experience in the identified areas 04 Have you COMPLETED a Bachelor's Degree in Social Work from an accredited college or university? IF YES - How many years of full-time experience in a social work capacity in a public or private agency do you have? No experience to less than one year of work experience in the identified areas One year to less than two years of work experience in the identified areas Two years or more of work experience in the identified areas Not applicable - I do not have a Bachelor's Degree in Social Work 05 Do you have a Master's Degree in Social Work from an accredited college or university? Yes No 06 PLEASE READ ALL PARTS OF THIS QUESTION - Have you completed a Bachelor's Degree from an accredited college or university? IF YES - Do you have three years of a combination of GRADUATE (post bachelor's degree) education in the social or behavioral sciences from an accredited college or university AND qualifying experience in a social work capacity? NOTE 1: Applicants must have a MINIMUM of two years of the required experience. Note 2: A maximum of thirty semester hours in the specified area of graduate study can substitute for one year of experience. IF YES Do you have at least two years of experience in a social work capacity AND a combination of ONE year of the following: one year of additional work experience in a social work capacity (not used to count for the first portion of the question) OR GRADUATE (post bachelor's degree) education in the social or behavioral sciences from an accredited college or university? 30 semester hours of the GRADUATE LEVEL courses equals one year of experience. Yes No 07 If you are a CURRENT employee for the State of Iowa (executive branch): How many years of work experience do you have in the classification of Social Worker 2? Not applicable - I am not a State of Iowa Employee No experience in the classification of Social Worker 2 Less than one year of experience in the classification of Social Worker 2 One or more years of work experience in the classification of Social Worker 2 Required Question State of Iowa

Job Tags

Holiday work, Full time, Work experience placement, Local area, Remote job, Trial period, Flexible hours, Night shift, Afternoon shift, Monday to Friday,

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