Job Description
As the store manager, you are responsible for the overall management of your store. You deliver sales goals year-over-year by motivating, developing, and empowering your team. You hold your store team accountable for providing exceptional customer service. You recruit, select and develop the best talent for your store. You ensure operational excellence in your store to maximize sales and profitability.
Essential Functions1. Deliver and grow sales and other business metrics year-over-year
2. Optimize every sales opportunity by ensuring the store team consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
3. Recruit, select, onboard and develop high-caliber talent through training, coaching and assignments
4. Mentor and motivate staff and hold them accountable to drive sales and enthusiastically model our standards of behavior and culture
5. Create a culture of proactive customer engagement to exceed our customer’s expectations
6. Control inventory, expense and payroll and hold the store team accountable to do the same
7. Provide consistent communication and model expected behaviors to ensure compliance with all policies and procedures
8. Evaluate employee performance and proactively address any issues
9. Investigate and effectively resolve customer and employee issues keeping in line with our Standards of Behavior
10. Maintain facility conditions and take immediate action to correct and ensure the best customer experience
11. Performs all other duties as requested or directed
RequirementsKnowledge, Skills, & Abilities1. Exceptional customer service skills
2. Professional attitude and appearance at all times
3. Excellent communication and negotiation skills
4. Strong decision making, communication and merchandising skills
5. Ability to build rapport and long-term relationships
6. Knowledge of all company’s products and services
7. Must have excellent time management and planning skills
8. Ability to supervise and direct the work of others
9. Well-organized and detail-oriented with all guest services
10. Proficiency in Microsoft Office
11. Required to stand, walk, and lift items (up to 50 lbs.) on a regular basis
12. Ability to work independently and as part of a team
Education & ExperienceBachelor’s Degree and three to five years of related experience and/or training, or equivalent combination of education and experience. Experience managing a bookstore is preferred.
Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The key physical requirements of this position include the ability to walk and stand for an extended period of time, lift up to 50 pounds or team lift objects up to 50 lbs., with or without assistance, use of standard kitchen and office equipment including computers, and able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.
Position Type & Expected Hours of WorkThis is a regular, full-time, exempt position. Days and hours will vary to include evening and weekend work according to business needs.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO StatementThe Bodacious Family of Shops provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
...northern Wisconsin and north-central and eastern Minnesota ~ Essentia Health St. Marys Medical Center is a 350-bed tertiary care hospital, Level I certified Trauma Center with the consistently highest-ranked cardiovascular program and a Thrombectomy-Capable Stroke...
...Job Description On-Site Position (Eligible candidates must reside in Orlando, Fl) The Loan Officer is responsible for originating, managing, and closing residential and commercial mortgage loans. This role requires a deep understanding of the real estate and mortgage...
...Law Clerk Plaintiff-Side Class Action Employment Law About the Firm: Our client is a respected plaintiff-side employment law... ...including class and PAGA actions. This role is ideal for a law student or recent graduate with a strong interest in plaintiff-side advocacy...
...freelancers under a commercial contract . Requirements We are looking for candidates with the following qualifications: Fluent in Hindi Able to listen and write correctly without spelling mistakes Fluent in English Able to listen and write correctly without...
The Waste Pro Scale Operator is responsible for weighing trucks on scale; entering appropriate data into computer (price, product, weight, customer name, etc.); generating bill of sale; collecting cash/checks; interfacing with company personnel and with outside haulers...