**BECOME PART OF THE FASTEST GROWING HOSPITALITY COMPANY IN HOUSTON!!**
**SEKAI HOSPITALITY** is a luxury hospitality company that aims to deliver unrivaled guest experiences paired with exceptional service in a dynamic environment. Originating in Houston, TX, **SEKAI HOSPITALITY** focuses on concept to completion, harnessing the ability to visualize an idea, build distinctive brands and create unforgettable memories. Encompassing a team of industry veterans, **SEKAI HOSPITALITY** brings decades of combined global hospitality experience spanning business expansion, venue operations, marketing strategy and customer development
**Barback**
* Houston, TX
* Part Time
* Entry Level
**BARBACK**
Barbacks assists Bartenders in all opening, running, closing and duties. Responsible for maintaining clean bars, stocking and cleanliness of glassware and dishes for a high-volume restaurant and/or nightclub bar. Markets the nightclub, restaurant, lounge, and pool and services offered to a targeted Guests base. Focuses on the development of a personal clientele list. Performs in a public relations capacity when promoting The Company. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest Service at all times.
GUEST SERVICE RESPONSIBILITIES
* Interact and entertain Guests in a professional, cordial and exemplary manner
* Greet and serve Guests courteously and in a timely manner with an upbeat attitude
* Respond to Guest inquiries and requests in a courteous and polite manner
* Anticipate Guest needs
* Provide Guests with information and directions
* Working knowledge of portion control and product identification. Answer questions about our food, beverages and other Company functions and services. Inform Guests of specials and menu changes
* Adhere to all The Company Standard Operating Procedures
* Maintain all The Company Sequence of Service Standards
* Provide information to Guests regarding our venues, menus and pricing
* Recognize and cultivate regular Guests and repeat business
* Maintain line of sight/atmosphere control by circulating through your work area throughout shift
* Report any incidents of theft, vandalism, or violations
* Respond to Guest concerns/complaints regarding service or beverages and correct errors or resolve complaints with a positive attitude
* Ability to communicate in English with Guests and co-workers
**S**ERVICE RESPONSIBILITIES
* Take bar menu, beverage, food, and bar orders from bar Guests
* Organize and prioritize service per appropriate service sequence
* Prepare beverages according to standard recipes and venue specifications
* Up sells and suggestively sells menu items, specials and beverages at all times
* Check beverage and food orders prior to serving to ensure that they are correct, properly presented and that special requests have been met
* Garnish any and all beverages as needed per Company Standards and Recipes
* Prompt preparation and delivery of beverage orders
* Handle multiple guest and tasks in an efficient and pro-active manner
Responsible Alcohol Management
* Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated
* Monitor potentially intoxicated and/or disruptive Guests and promptly bring to a Managers attention
* Refuse further service of alcohol to intoxicated Guests in a courteous and safety-minded manner
* Comply with all state and federal liquor laws
* Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures.
* Responsible for checking the identification of Guests and following all other responsible vending guidelines
CLEANing and maintenance
* Keep bar tops, floors and service areas clean/free of dirty glasses, dirty ashtrays, trash and any unnecessary items throughout shift
* Keep back bar clean and organized
* Keep service station, service equipment and storage clean and organized
* Ensure daily/nightly/weekly and opening/running/closing duties are completed
* Maintain opening, running and closing service equipment par
* Maintain opening, running and closing product and supply par
* Record and report any equipment failure and/or safety hazards to a Manager immediately
* Ensure that all tables and chairs are set correctly and clean
* Ensure proper rotation of all liquor, beer, wine and consumable items
* Maintain Company Safety and Sanitation Standards
* Clean all spills and waste immediately
* Safely transport service items from storage areas to back of house or bar / service station
* Disposes trash in proper receptacles
* Transports dishes and glasses to kitchen for washing
* Consistently maintain a well-groomed appearance, posture and hygiene
* Adhere to all SNHD safety, health and sanitation guidelines
* Safely transport service items to back of house for washing
* Sweep and mop as needed
* Washes and sanitizes bar mats
* Place all trash in proper receptacles
* Empty trash following proper sanitation
* Polish and wash glassware throughout shift
* Prepares all mixes and garnishes
* Gets change for Model Bartender as required
MARKETING RESPONSIBILITIES
* Participates in in-house modeling programs, special casino events, Banquet service functions, and performs model/presenter tasks
* Participates in in-house marketing campaigns and advertising
* Assist in the development of promotional plans in order to increase business levels and sales
* Pose for pictures as requested by Management, appear in uniform or designated (logo) apparel for promotional activities at or away from venue
* Participate and appear in marketing, publicity or media materials
* Participate in marketing or promotional activities at or away from the venue
* Maintain Social platforms as indicated by management
* Post events, communications and participate in marketing campaigns via social media
* Able to submit Guest to the venues guest list
* Focus on the development of a personal clientele list
* Able to submit table reservations
**Qualifications:**
Required:
* Proof of eligibility to work in the United States
* High School Diploma or equivalent
* 2 years experience in a high-volume restaurant and/or nightclub
* 21+ years of age
* Possession of/or ability to possess a valid TABC card and FOOD HANDLER TRAINING CERTIFICATE
* POS systems knowledge
* Liquor knowledge: spirits, beer & wine
* Position specific duties knowledge
* Proper lifting techniques
* Guest relations
* Safe alcohol service
* Sanitation and safety
* High volume nightclub/lounge/restaurant/pool operations
* Beverage presentation
* Strong knowledge of spirits, wine, champagne, beer and mixed cocktails
* Able to work within a team environment
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