Job Description
As a Barback, you will be responsible for assisting the Bartender and maintaining the appearance of the bar. The Barback cleans bar and equipment, and replenishes bar supplies such as liquor, beer, wine, paper products, fruit, ice, and glasses.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Assist the Bartender with preparation of drinks, mixes and garnishes
Maintain the cleanliness, sanitation, and appearance of the bar area
Maintain sufficient stock of all items and products in designated work areas
Ensure proper set up, labeling, stocking and delivery of alcohol, non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice
Clean equipment, tools, supplies, polish glassware and ensure equipment is in working order
Perform opening and closing duties based upon shift assignment
Promote and maintain the highest level of service to all guests while staying alert to their needs, and respond effectively to guest inquiries
Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
Perform other job-related duties as requested
GENERAL JOB RESPONSIBILITIES AND DUTIES:
To perform the job successfully, an individual should demonstrate the following WOW! Factor Competencies: Relating to Customers - Quickly build rapport and establishes relationships with friends. Relates well to different type of friends, listens and gets along well with them
Quality Conscious - Provide a high level of service, maintain high standards and work hard to get it right the first time
Drive/Aspiration - Gets things done, willingly takes on the more demanding tasks, and stays motivated
Stress Tolerant - Remains calm under pressure. Reacts well to change and stays positive despite setbacks. Keeps work and personal difficulties in perspective
Flexible - Not resistant or afraid of change. Responsive and adaptable to situations and/or circumstances that would be different from the day to day routine
Innovating - Takes responsibility for own actions and uses good judgment before acting or making decisions
Quick Learning - Gets things done, willingly takes on the more demanding tasks. Easily identifies potential difficulties and their causes
Communicating - Speaks confidently and fluently. Talks at the correct pace and level. Is understandable. Holds others' attention when speaking. Elicits necessary information to fully understand the needs, problems, and motives of customers
Team Building - Fits in with the work group or team. Develops supportive relationships with co-workers. Is considerate toward others and promotes a sense of teamwork.
Cost Conscious - Understands how Casinos make money and appreciates the impact of own work on profits
KNOWLEDGE, SKILLS, AND ABILITIES : Ability to multi-task and work well in a fast paced, team-oriented environment
Knowledgeable of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
Knowledge of health, safety and sanitation regulations
Knowledgeable of computers and Point of Sale (POS) systems
Able to effectively communicate in English, in both written and verbal forms
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
MINIMUM REQUIREMENTS: High School diploma or equivalent
Work varied shifts, to include weekends and holidays
One (1) year of experience as an apprentice bartender working in a similar resort setting
Money handling experience
PREFERRED : Experience working in a similar resort setting
LICENSES: Food Handler's Card
Alcohol Awareness Card
Non-Gaming Card
Machinery or Work Equipment Used: Blender, beverage gun, cutlery, frozen drink machine, cash register, telephone
Paragon Tropicana is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Paragon Tropicana to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin, ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. Hooters Casino Hotel
Job Tags
Holiday work, Apprenticeship, Local area, Flexible hours, Shift work,