Job Description
Are you a proactive problem-solver with a knack for technology and outstanding interpersonal skills? Join our team as an
Associate Enterprise Technology Specialist , where you'll tackle technical challenges, support your teammates, and ensure seamless IT experiences.
We're looking for a team player with strong communication skills, a customer-focused mindset, and the ability to anticipate and prioritize needs. If you're ready to make an impact with your technical expertise and professional, service-oriented approach, apply today!
Support the technology infrastructure within enterprise locations. Uphold technology policies and standards to ensure service level guidelines are met, and the overall technology outcomes are delivered on time. Foster communication and collaboration by supporting the Technology Leader in the role as the technology ambassador. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: - A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - Any experience in supporting a specific technology domain or system.
- Knowledge of Microsoft products.
- Ability to collaborate in a team environment
- Administrative and project management skills
- Ability to articulate technology information to all levels of the organization
- Communication skills to effectively share information with business leaders and stakeholders
- Knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles
Desired - Associate Degree a technology discipline or related certifications
- Any experience as a project manager
- Any retail technology knowledge
- Knowledge of Android, Apple, networking, PC, desktop, audio/video, telephony, end user software, and related hardware- Support and oversee technology deployments from end to end spanning multiple disciplines
- Facilitate project completion within each discipline to manage hardware installations, vendor partnerships, milestones, and enterprise rollout schedules
- Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers
- Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action
- Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations
- Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards
- Collaborate vertically on multiple disciplines by sharing of knowledge to enable growth
- Coach and provide technology expertise to end users to create collaborative solutions
- Identify efficiencies that enable process improvement, change management, and growth within enterprise locations
- Provide annual infrastructure refresh needs, manage expenses, and identify cost savings
- Travel independently to enterprise locations
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Tags
Holiday work, Permanent employment, Full time, Part time, Local area, Flexible hours,