Job Description

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

Our Anti-Money laundering (AML) Analyst will be an integral part of our operations team reporting to the Director of Customer Due Diligence. The AML Associate will primarily provide timely review of alerts and provide comprehensively documented conclusions in support of actions taken in accordance with the company’s policies and procedures.

You will be responsible for:

• Review system generated alerts in order to provide a comprehensive analysis of reviewed activity. Including but not limited to, reviewing customer profiles, prior reviews, past investigations, account documentation and online research.
• Make sound decisions on alerted transactional activity to either clear activity or further investigate.
• Perform review and document support for clearing possible OFAC and/or additional screening list matches
• Perform in-depth investigations and prepare comprehensive investigative summaries.
• Prepare proposed Suspicious Activity reports for review and final determination
• Review and approve Customer Identification Documentation when applicable
• Perform Enhanced Due diligence and review affordability documentation when applicable
• Create and manage internal controls and generate incident reports

The role will work closely with the customer services operations and compliance teams and work within the Customer Due Diligence team.

What are we looking for?

We are looking for an individual who has excellent written and verbal communication skills. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming.

The ideal candidate will have:

• Bachelor’s Degree
• Previous work experience in Banking and/or Casino AML division
• Good investigation skills, sound judgement and the ability to review and interpret data and activity in order to make sound decisions
• Analytical skill set, with the ability to communicate
• Strong interpersonal skills
• Knowledge and understanding of the rules and regulations of the gaming industry
• The ability to adapt to changing priorities and to thrive in a face-paced work environment
• Previous experience in a customer verification, KYC or affordability / due diligence related role but this is not essential

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits
• Flexible vacation allowance
• Start-up culture backed by a secure, global brand
• Opportunity to shape a responsible gambling strategy and create a safe, best-in-class customer experience for the Hard Rock Digital community

Roster of Uniques

We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

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