Job Description

gile Coach Minimun Five(5) years experience transforming initiatives to deliver lasting change within agencies that focus on delivering value for citizens. Coaches may be required to work either:
• at the team level, working with teams to ensure that delivery teams within agencies are adopting agile and performing effectively
• at the portfolio or program level, to help agencies to establish the right processes for managing a portfolio of work in an agile way
• at the organization level, to drive strategic change across the organization and ensure that adoption of agile techniques is embedded from the most senior levels of the organization
• or across all levels to ensure that organizations adopt a pragmatic approach to the way in which they govern delivery and continuous improvement of digital services


Primarily responsible for:
• Embed an agile culture using techniques from a wide range or agile and lean methodologies and frameworks, but be methodology agnostic
• Help to create an open and trust-based environment, which enables a focus on delivery and facilitates continuous improvement
• Assess the culture of a team or organization and delivery processes in place to identify improvements and facilitate these improvements with the right type of support
• Showcase relevant tools and techniques such as coaching, advising, workshops, and mentoring
• Engage with stakeholders at all levels of the organization
• Develop clear lines of escalation, in agreement with senior managers
• Ensure any stakeholder can easily find out an accurate and current project or program status, without disruption to delivery
• Work effectively with other suppliers and agencies
• Apply best tools and techniques to: team roles, behaviors, structure and culture, agile ceremonies and practices, knowledge transfer and sharing, program management, cross-team coordination, and overall governance of digital service delivery
• Ensure key metrics and requirements that support the team and delivery are well defined and maintained
• Equip staff with the ability to coach others
• If organization level, executive coaching on the fundamental considerations of digital service delivery design

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