Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.​

Job Summary:

Supervises and assists Activities Desk Agents at Colter Bay Village in providing information regarding transportation and activities available through the Grand Teton Lodge Company.  Supervises and assists in selling tickets for transportation and activities, and performs record keeping tasks.  Works with various activity department heads coordinating scheduled activities, special events and posts changes for the special events. 

Job Specifications:

• Outlets:  Jackson Lake Lodge, Colter Bay Village 
  • To learn more about our locations – visit  Teton Employee - Our Properties
• Starting Wage: $19.00 / hour
• Skill Level:  Advanced

Job Responsibilities:

• Responsible for training and educating Activities Agents in computer usage, ticketing, and all necessary job skills including accounting procedures, company policies and clerking techniques
• Anticipate problems and take appropriate action. Must handle guest objections and challenges.
• Enforce policies and procedures as directed by Activities Manager, General Manager, and Assistant General Manager.
• Define policies, coordinate training and troubleshoot problem areas associated with activities portion of V1 Activities Scheduler.
• Perform Activities Clerk duties as required
• Knowledge of frequently asked questions; Grand Teton Lodge activities, National Park activities at JLL & CBV, hiking trails, things for kids to do, activities in Jackson and Teton Village, motels in Jackson, good restaurants, white water trips, babysitting, church services, Yellowstone weather, highways, menus, airport and bus schedules, and Grand Teton Lodge Company rates.
• Must strive to obtain knowledge of the region including, Grand Teton NP, Yellowstone NP and Jackson
• Prepare and schedule all Activities Clerks at CBV
• Other duties as assigned

Job Requirements:

• Previous experience supervising a small group of people
• Ability to operate POS System and Microsoft Applications
• Strong verbal English
• Strong people skills
• Knowledge of Grand Teton National Park

What’s In It For You?

• FREE Housing (including linens and all utilities) or Full Hook-Up RV Sites
• FREE WiFi (where available)
• FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
• FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks!
• FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment.
• $105/week Meal Plan covers 3 meals/day in the employee cafeteria
  OR
• FREE Meal Plan covers 3 meals/day in the employee cafeteria

Before you apply, visit for detailed information about housing and other information you will find helpful.

We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. 

The expected pay range is $19.00 . This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  506585
Reference Date: 01/03/2025 
Job Code Function: Concierge

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