Job Description
PRINT * PACKAGING * PROMOTIONS * MAIL * FULFILLMENT * LARGE FORMAT Lahlouh’s business model is built on solving end-to-end supply chain problems, not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces.
JOIN THE FAMILY
Lahlouh is a family-run business that started over 30 years ago. We had one press and a singular vision to offer our clients the best service possible. From our humble beginnings in a small shop in San Mateo, we have become one of the largest regional players proudly partnering with over 5,000 global brands.
Our 160,000 square foot facility boasts not only state-of-the-art equipment but more importantly, the most dedicated and loyal team members. We’re proud to say that our average tenure is 10 years, with over 5% of our staff serving you for 20 or more years. As the founding brothers welcome their own children into the business, we are honored to add second generations of our employees’ families as well!
Core capabilities include:
Sheet-fed offset print
Dynamic digital & large format print
Mailing
Marketing promotions
Bindery & finishing
Promotions (Advertising Specialties)
Online (e-commerce) solutions
Workflow automation solutions
Position: Account Executive
Reports to: Director of Sales and Marketing
FLSA Status: Exempt
Identify new business opportunities, customers, and markets based on Lahlouh’s ideal client profile.
Qualify new prospects, cultivate new clients, and maintain existing clients. The Account Executive is responsible for strategic and transactional selling and account management.
Experience Required:
Knowledge of all aspects of the end-to-end commercial print workflow (concepting to distribution).
Technical understanding of graphic design, prepress, offset printing, digital printing, bindery, finishing, mailing, assembly, and fulfillment/warehousing services.
New business development skills: qualifying, cold calling, networking, referral selling, etc.
Job Responsibilities:
Create and deliver sales presentations
Review print estimates and calculate pricing: must understand budgeted hourly rates, equipment standards, job specifications, mark-up calculations, value add calculations, etc.
Review estimates, prepare quote letters, calculate pricing and deliver/review proposals with clients.
Coordinate appropriate pre-production meetings for large or nonstandard projects.
Ensure accurate and complete job specifications are obtained from Customer and relayed to Project Manager.
Participate in brainstorming ideas and reviewing job dates with scheduling when jobs have critical deadline requirements or processes that require extra time.
Review digital files, preflight reports, and proofs prior to sending to customer.
Coordinate delivery of proofs, samples, proposals, etc. to customer and follow up on their return.
Follow procedures and maintain compliance with industry-standard requirements (ISO, FSC, SOC-2, etc.)
Conduct press checks, bindery checks, audits, etc. with or without customer.
Work with manufacturing personnel to answer questions, offer guidance, troubleshoot problems, etc.
Oversee large Requests for Information (RFIs) and Requests for Proposals (RFPs)
Manage sales administrative tasks: process expense reports, facilitate credit applications for clients, review contracts, provide sales forecasts, address outstanding invoices, etc.
General Requirements:
Previous Commission-Based Selling Experience Required in commercial print industry (5 years minimum)
College degree preferred (BA/BS) or extensive industry experience required
Computer Proficiency with all Microsoft Outlook programs (PowerPoint, Word, Excel, etc.)
Above average verbal and written communication skills.
Personal car required for job; must be willing to travel, as needed, to support clients and be onsite at manufacturing plants, when needed
Client entertainment required (meals, work travel, events, etc.)
$60,000-$200,000 annually (100% commission after first year guarantee, commissions average 7-9%)
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